At Zirako Sports Wear, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide you with the best shopping experience and services. This information is collected in the following ways:
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Personal Information You Provide: When you place an order, create an account, sign up for our newsletter, or contact us for customer support, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (credit card details or other payment methods)
- Product preferences and order history
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Information We Automatically Collect: When you visit our website, we may automatically collect certain technical data about your device and usage patterns. This includes:
- IP address
- Browser type and version
- Device type and operating system
- Referring website or search term
- Pages visited on our website and time spent on each page
- Cookies and other tracking technologies
2. How We Use Your Information
The information we collect is used for a variety of purposes, including but not limited to:
- Processing Orders: We use your personal information to process and fulfill orders, deliver products, and communicate with you about your order status.
- Customer Support: Your information is used to provide customer service and respond to inquiries, issues, or feedback.
- Personalization: We may use your information to personalize your shopping experience, such as recommending products based on your preferences or purchase history.
- Marketing and Communication: With your consent, we may send you promotional emails or newsletters about new products, special offers, or updates. You can opt-out of marketing emails at any time by clicking the unsubscribe link at the bottom of the email or by contacting us directly.
- Improving Our Services: We may use collected data to analyze trends, improve our website, and enhance the user experience. This includes tracking website usage and evaluating product performance.
- Security: Your personal information may be used to help detect and prevent fraud, and to ensure the security of our website and services.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners in certain circumstances:
- Service Providers: We may share your personal information with third-party companies that assist us in running our business, such as payment processors, shipping carriers, email service providers, and website hosting services. These providers only have access to the information necessary to perform their services and are contractually obligated to keep your data confidential and secure.
- Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (such as a subpoena, court order, or government investigation). We may also share your information to enforce our terms of service, protect the rights of Zirako Sports Wear, and ensure the safety and security of our customers.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you before any such transfer takes place, and your information will continue to be protected under the terms of this Privacy Policy.
4. Data Security
We take the protection of your personal information seriously and have implemented a variety of security measures to safeguard your data. This includes:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt your payment information during transmission to ensure that it is protected from unauthorized access.
- Access Control: We restrict access to your personal information to only those employees and service providers who need it to perform their tasks.
- Regular Audits: We conduct regular security audits to identify and address any potential vulnerabilities in our systems.
While we strive to use commercially acceptable means to protect your personal data, please note that no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our site. These cookies allow us to:
- Recognize your preferences and settings.
- Remember your shopping cart and previous activities.
- Track website traffic and usage patterns.
- Improve our marketing and advertising efforts.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.
6. Your Rights and Choices
As a user, you have the right to:
- Access and Update Your Information: You may request to view, update, or correct the personal information we hold about you by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link in the email or by contacting us directly.
- Request Deletion of Your Data: You have the right to request the deletion of your personal data, subject to certain legal and contractual obligations. Please note that if you choose to delete your data, we may be unable to fulfill certain services, such as processing orders.
- Cookie Preferences: You can manage or disable cookies through your browser settings. However, some features of the website may not work properly if you disable cookies.
7. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit through our website.
8. Children's Privacy
Zirako Sports Wear does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately so that we can take appropriate steps to delete the data.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.